Accessibility Statement

Secure Lifestyle LLC is committed to making our website (FINANCENAVIGATOR.IO), digital content, trainings, consultations, communications, and downloadable materials accessible to as many people as possible, including people who are blind, low vision, Deaf, hard of hearing, neurodivergent, mobility-disabled, speech-disabled, or who use assistive technology.

Our Commitment

We believe accessibility is an essential part of user dignity, equal access, and ethical design. We strive to provide a website and service experience that is usable with assistive technologies and accessible across a broad range of devices, browsers, and user needs, and we incorporate accessibility into our design, development, and content practices.

Standards We Aim to Follow

We strive to make our website and digital experiences conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as applicable, and to support accessibility obligations under applicable disability access laws, including the Americans with Disabilities Act where relevant.

Accessibility Features

Our accessibility efforts include the following features and practices, with ongoing improvements as our website and services evolve:

• semantic page structure and headings;
• keyboard-accessible navigation;
• visible focus indicators;
• alt text for meaningful images;
• labeled form fields and accessible error messaging;
• support for zoom and reflow;
• captioning and transcript practices for media where applicable;
• accessible communication options for meetings, trainings, and consultations.

Ongoing Improvement

Accessibility is an ongoing process. We regularly review our website, content, and workflows to identify barriers, prioritize fixes, and improve user access over time. Our reviews may include automated testing as well as manual keyboard, screen-reader, and mobile accessibility checks.

Third-Party Content

Some areas of our website or service delivery may rely on third-party platforms or tools. While we aim to choose accessible providers and configurations whenever possible, some third-party functionality may not be fully under our control. Where a third-party accessibility limitation is identified, we will make reasonable efforts to provide an alternative method of access where possible.

Need Help or Found a Barrier?

If you experience difficulty using our website or accessing any content, feature, form, document, training, or meeting, please contact us.

When you contact us, it helps to include:

• the page or feature you were trying to use;
• the type of issue you encountered;
• the assistive technology or device you were using, if you wish;
• the accommodation or alternate format you need.

Contact for Accessibility Support

Accessibility Contact: Member Care Attention: ADA Disability Request
Address: 812 W McDermott, Ste #1102, Allen, TX 75013
Email: membercare@financenavigator.io
Phone: 800.890.8661

How to Request

Please submit requests by contacting:

Address: 812 W McDermott, Ste #1102, Allen, TX 75013
Email: membercare@financenavigator.io
Phone: 800.890.8661

Response Commitment

We aim to acknowledge accessibility requests within 2 business days, review the issue, and work toward providing an accessible alternative or accommodation as quickly as reasonably possible.

Meeting and Training Accommodations

We welcome accommodation requests for consultations, trainings, workshops, Zoom calls, webinars, and other live sessions. Available accommodations may include live captions, CART, ASL interpretation, transcripts, accessible materials, screen-reader-friendly slide decks and handouts, verbal description of visual content, or alternate formats upon request.

For best coordination, please submit requests at least 5–7 business days in advance when possible, though we will make reasonable efforts to respond to urgent or shorter-notice requests.

Communication and Accommodation Request Policy

Secure Lifestyle LLC is committed to effective communication and accessible participation in our calls, consultations, trainings, workshops, webinars, and other live or recorded services.

Requesting Accommodations

Participants may request accommodations for meetings, trainings, consultations, Zoom calls, webinars, or related materials.

Accommodation requests may include, for example:

• live automatic captions;
• professional CART captioning;
• American Sign Language (ASL) interpretation;
• screen-reader-friendly documents;
• accessible slide decks;
• transcripts;
• plain-text or HTML versions of materials;
• large-print materials;
• advance copies of agendas or handouts;
• verbal description of charts, demonstrations, or other visual content;
• modified pacing or scheduled breaks;
• alternate participation methods where available.

How to Request an Accommodation

Please submit requests by contacting:

Address: 812 W McDermott, Ste #1102, Allen, TX 75013
Email: membercare@financenavigator.io
Phone: 800.890.8661

Please include:

• your name;
• the event, meeting, or training date;
• the accommodation requested;
• any relevant format preferences;
• the best way to contact you.

Notice Timing

To help us coordinate support, please provide at least 5–7 business days notice when possible. For events requiring interpreters, CART providers, or alternate production formats, more notice may improve availability. However, we will make reasonable efforts to meet requests received on shorter notice.

During the Meeting or Training

We aim to support accessible participation by:

• enabling captioning where appropriate;
• sharing materials in advance when possible;
• identifying speakers clearly;
• verbally describing key on-screen visual information;
• using accessible chat and follow-up materials;
• allowing questions by voice, chat, or other available means.

Limits and Alternatives

In rare cases, a requested accommodation may not be immediately available due to scheduling, vendor availability, technology limits, or other constraints. If that happens, we will work in good faith to identify an effective alternate accommodation or accessible equivalent where possible.

Confidentiality and Respect

Accommodation requests will be handled respectfully and shared only with personnel or vendors involved in arranging the requested support, as reasonably necessary.

Accessibility Concerns

If you encounter a communication barrier before, during, or after an event, contact us at membercare@financenavigator.io or 800.890.8661, and we will make reasonable efforts to address the issue.

Accessibility Statement last reviewed: 4/1/2026